ITEL Laboratories Inc. Apps

Property adjusters, contractors, and storescan put the ITEL lab at their fingertips with the ITEL Mobile Labapp. With the app, you can receive accurate flooring pricing andsiding and asphalt roofing matches direct from our lab in just 30minutes!The ITEL app guides you through taking the necessary photos andmeasurements for upload to our lab, where every test is performedby an ITEL analyst. The app supports flooring, siding, asphaltroofing, and area rugs (imported and domestic):• Flooring: ITEL will return a lab report with accurate retailreplacement price for carpet, wood, vinyl, laminate, andpad/underlayment in just 30 minutes. Same-day service is alsoavailable.• Siding and Roofing: ITEL will find the best available matches fordamaged siding and roofing. Reports are returned within 30 minutesand include matching product information and photographs. Contactinfo is also provided for the closest distributors.• Area Rugs: A Certified Rug Appraisal is returned to you by thenext business day. Appraised value and Like Kind and Qualityreplacement products are included along with your submittedphotos.The app features:• Offline use for areas with poor wireless coverage• Fast and intuitive workflow: submit a test in just 5minutes• Instructions integrated into each screen• Reports delivered to your device and e-mailGetting started is easy:1. Download the app.2. Contact ITEL Customer Service at 800-890-4835 to register youraccount and order an ITEL Mobile Toolkit for flooring or roofingand siding. If you already have an app account, you can order thekit at supplies.itelinc.com.3. Once you receive your kit, you’re ready for your first claim!The test fee for each claim is conveniently billed to the sameaccount you use when sending samples to the lab.Click the developer web site link for more information on how theITEL app can help on your flooring, siding, roofing, and area rugclaims.

ITEL Now takes the feedback received from users of the originalITELApp and integrates it into a more intuitive and responsiveuserinterface. The new UI is combined with the same back-endsoftwaresystems and accurate lab analysis process, so you’ll stillreceivelab reports in under 30 minutes. We’re confident you’llfind ITELNow a progressive step forward in claims app technology.ITEL Nowguides you through taking the necessary photos andmeasurements forupload to our lab, where every test is performedby an ITEL analyst.New features include: • Streamlined claimsworkflow • Video help toshow you how to perform each step •Checklist and at-a-glance iconsto help you review your photos •More feedback on the progress ofyour test submission • Moreintuitive navigation • Test carpet,wood, laminate, vinyl flooring,siding, and roofing in the app andskip sending the sample • Youcan also send a sample to ITEL usingthe app If you have anyfeedback or encounter issues, we can helpyou immediately! Call800-890-4835 or [email protected]. ITEL livesupport is availableMonday-Friday, 8AM-9PM Eastern Time.